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Smarter Marketing
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Frequently Asked Questions
Find answers to the most common questions and get the information you need.
Will this smart search work on my existing eCommerce platform?
Yes, our AI-powered search is compatible with all major eCommerce platforms, including Shopify, WooCommerce, Magento, BigCommerce, and custom-built stores. Integration is fast and straightforward.
How difficult is it to install and set up the search?
Installation is simple and typically takes less than an hour. We provide clear documentation and offer support during setup. No deep technical knowledge is required.
What makes this search engine better than the default one in my store?
Traditional search engines often fail to understand user intent. Our search uses AI to deliver accurate results based on images, voice, multilingual input, and style matching, helping reduce zero-result pages and increasing conversion rates.
Can customers search using images or voice input?
Absolutely. Customers can upload an image or use voice search to find products. Our engine recognizes visual features and spoken queries in multiple languages.
Does this search support multiple languages?
Yes, our search engine supports multilingual queries, so users can search in their native language, and it will still return accurate results from your store.
What happens if a customer searches for something that doesn’t exist in my store?
Our AI always finds the most relevant alternatives, even if the exact item isn’t available. It shows similar styles, colors, or categories to keep the customer engaged and reduce bounce rates.
How does this solution improve sales or customer experience?
By delivering highly relevant results instantly, the smart search increases user satisfaction, reduces frustration, and improves conversion rates. Features like personalization and style matching help shoppers find exactly what they want.
Is it possible to customize how the search looks and behaves?
Yes. You can fully customize the design and behavior of the search widget to match your brand identity and user experience requirements.
Will this slow down my website?
Not at all. Our search runs on a lightweight script and is optimized for speed. It operates asynchronously, so it won’t affect your website’s load time or performance.
What kind of support do you offer after installation?
We offer full customer support including onboarding assistance, regular updates, technical support, and performance monitoring. Our team is always ready to help you get the most out of your smart search.
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