Legal

Terms and Conditions

These Terms and Conditions were published on September 29, 2025.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE TERMS AND CONDITIONS ARE BINDING.

Welcome to seeklab.ai.com (hereinafter — the “Site”, “Website”)!

This Website is operated by OSA Management LLP, registered address: Suite 4005, 43 Bedford Street, London, England, WC2E 9HA, company number OC404344 (hereinafter — “We,” “Us,” “Our,” the “Company”).

These Terms and Conditions (hereinafter — the “Terms”) describe the terms and conditions applicable to your access to and use of the Site and the services that the Company provides through or in connection with the Site (hereinafter collectively — the “Services”).

By accessing and using the Services, you agree to be bound by the Terms set out below. If at any point you do not agree with any part of these Terms, you should immediately stop using the Services.

The Privacy Policy and the Refund Policy are integral parts of these Terms.

YOUR ACCESS TO AND/OR USE OF THE SITE AND SERVICES SIGNIFIES THAT YOU AGREE TO THESE TERMS AND CONSTITUTES YOUR BINDING ACCEPTANCE OF THESE TERMS, INCLUDING ANY MODIFICATIONS THAT WE MAKE FROM TIME TO TIME. WE WILL INFORM YOU ABOUT ANY MODIFICATIONS THAT AFFECT THE ESSENTIAL PARTS OF THE TERMS AND WILL REQUEST IMPLIED CONSENT. THIS MEANS THAT IF YOU CONTINUE TO USE THE SERVICES, YOU AGREE TO SUCH MODIFICATIONS.

DEFINITIONS

Subscription — periodic payments for access to and use of the Services on a regular basis.

One-time Service Integration Fee — a one-time payment for configuring the Service on your online resource.

Payment Information — the user’s full name, credit/debit card number, CVV, card expiration date, and other information required to pay for the Services.

Payment Service Provider — a financial institution that processes payments for the Services.

Subscription month — a paid Subscription period consisting of 30–31 calendar days. This applies to 1- and 12-month Subscriptions.

GENERAL PROVISIONS

The Services provided by the Company enable a search function for information regarding goods, products, or services on your online resource, as well as additional services related to such search, on a Subscription basis.

To purchase and use the Services, you must provide payment details, information about your online resource, and pay the One-time Service Integration Fee and the first subscription month.

You warrant that you will properly follow all instructions and documentation that we provide to you on the Website and in additional technical materials (if necessary).

You will not allow any third parties to access your account with the statistics of the Services provided or to use the Services. If access to your statistics account was granted to a third party deliberately, by mistake, or in any other way without your consent, you acknowledge that we bear no responsibility.

You must immediately notify us of any breach of security or unauthorized use of your statistics account, or if you believe that the password to the account may have been compromised.

We are not liable for any losses caused by unauthorized use of your statistics account.

We reserve the right to modify, discontinue, or refuse the Services to anyone for any reason and without notice at any time.

If you have any questions, please contact our support at: support@seeklab.ai.

SUBSCRIPTION AND BILLING PROCEDURE

To subscribe to the Services, you must sign an Agreement and specify your Payment Information in it.

Subscription prices are displayed on the relevant pages of the Site. However, prices may vary due to ongoing marketing activities, special offers, or discounts related to international holidays and events. The final price will always be clearly displayed in the Agreement and the invoice for payment. Prices are inclusive of all taxes.

The following types of payments for the Services are available:

  • One-time Service Integration Fee;
  • 1-month Subscription;
  • 12-month Subscription.

Subscriptions may also vary depending on the functionality provided, which is described in detail on the Site. We reserve the right to provide additional Subscriptions and offers on the Site.

Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current Subscription period. We may charge you for the next Subscription period if you did not disable automatic renewal in your statistics account.

If you did not disable automatic renewal, you will be charged for the next Subscription period at the start of that next period. You can cancel the Subscription through your statistics account or with the assistance of our support team via email. You understand and acknowledge that if you forget to disable auto-renewal for a new Subscription period, this will not constitute grounds for a refund.

All accounts are set up on a prepaid basis. We must receive payment before any billable Services are provided and/or activated. You are responsible for keeping your credit/debit card details and contact information current while using the Services.

Subscriptions do not depend on how much you use (or do not use) the Services, but are determined by the availability of the Services.

After payment for the Subscription, you will receive a payment notification from us. All your receipts are available upon request.

Methods of payment. We accept payments via all major debit/credit cards. Payment by any other means, such as check or bank transfer, requires explicit written consent, which is granted at our sole discretion. To make a payment, you must provide your Payment Information. Payments are made through our Site in euros, US dollars, and other currencies available in your region by credit card (Visa, MasterCard, American Express, JCB, Discover). The Site is equipped with a secure online payment system that encrypts the transmission of banking data. We do not store any data related to your details and bank cards. For more information, please read our Privacy Policy.

Billing cycle. We will charge you at the beginning of the respective billing period. For your convenience, we will automatically charge your credit/debit card for the Subscription according to the applicable Subscription plan (after 1 or 12 months, depending on your plan). If your card on file is declined for any reason, we will attempt to re-run the charge for the cards on file up to five (5) more times within the following thirty (30) days. If we are unable to charge funds from your card within the time mentioned above, your account will be canceled.

Insufficient funds. In the event that there are insufficient funds on your accounts/cards, we reserve the right to provide you with a discount on any type of purchase and charge the Subscription payment at a discounted price. This may concern the initial payment, Subscription renewal, or plan upgrade:

If we attempt to charge your payment and there are insufficient funds on your card, we may grant you a 25% discount, and you will be charged only 75% of the Subscription price. If after the provided 25% discount there are still insufficient funds on your card, we may attempt to provide you a 50% discount, and you will be charged only 50% of the Subscription price. If we are not able to charge funds from your card at the discounted prices specified above, your account will be canceled.

If we are able to charge funds from your card at a discounted price (75% or 50%), the Services will be provided to you for a Subscription period proportional to the applied discount (75% or 50% of the time from the chosen Subscription period, respectively).

If you obtained a discount within our marketing promotions that entitles you to purchase the Services at a discounted price, and at the time of purchase there are insufficient funds on your accounts/cards, we reserve the right to provide you with an additional discount and charge the Subscription payment in accordance with the procedures described above.

Refunds and returns. We warrant refunds within 14 calendar days from the payment date if, for any reason, you are not satisfied with the Services. However, this does not mean that refunds may be offered in all cases. Your eligibility for a refund may depend on how much time has passed since the transaction, etc. At the same time, if you successfully used the Services and did not disable auto-renewal, you were charged the full price and continued to use the Services, you are deprived of the right to a refund. For more information, please see our Refund Policy.

LICENSE CONDITIONS

License. The Company grants you a limited, non-exclusive, non-transferable, revocable license (hereinafter — the “License”) to access and use the Services. The Company is the owner of all rights, title, and interest in and to the original and any copies of the Services and related information, improvements, enhancements, or derivatives, and ownership of all intellectual property rights pertaining thereto, in whole or in part, shall vest in and remain the exclusive property of the Company. You, as a licensee, do not acquire any ownership rights to the Services through your use of the Services. The rights granted under this License are limited to the right to access and use the Services and do not include any other intellectual property rights.

The term of this License runs concurrently with the term of your Subscription plan, i.e., the period during which you are authorized to access and use the Services. Your rights under this License will terminate automatically without notice from the Company if you fail to comply with any provision of these Terms or your Subscription period expires.

The Company may provide upgrades, modifications, updates, or additions (hereinafter — the “Modifications”) to the Services during the term of the License. The provisions of these Terms shall apply to any such Modifications unless such Modification is accompanied by a separate license, in which case the terms of that license will apply.

You agree that you may not and will not: (I) sell, lease, rent, license, sublicense, grant use of, or otherwise provide the Services; (II) decompile, disassemble, or reverse engineer the Services, in whole or in part; (III) write or develop any derivative software, attempt to derive the source code of, modify, or create derivative works of the Services, any updates, or any part or any other software program based upon the Services; (IV) provide, disclose, divulge, or make available, or permit use of the Services by any third party without the Company’s prior written consent; (V) copy the Services; (VI) modify, translate, decompile, create derivative works of, copy, distribute, disassemble, broadcast, transmit, publish, remove or alter any proprietary notices or labels, license, sublicense, transfer, sell, mirror, frame, exploit, rent, lease, private-label, grant a security interest in, or otherwise use the Website in any manner not expressly permitted herein; (VII) specifically, and by way of illustration and not limitation, you may not separate and use any graphics, interfaces, photographs, audio, video, sounds, artwork, designs, computer code (including HTML code), programs, software, and documentation found on or accessible through the Website.

You are prohibited from doing any of the following:

  • Using any tools, programs, or methods, including but not limited to “deep link,” “page-scrape,” “robot,” “spider,” algorithm, or any manual process, to access, copy, or monitor any part of the Website, or to bypass any security measures to obtain materials, images, documents, or other information not intentionally provided by the Website.
  • Attempting to gain unauthorized access to any part or feature of the Website, other systems or networks connected to the Website, any Company server, or any service offered on the Website by hacking, password “mining,” or any other prohibited method.
  • Probing, scanning, or testing the vulnerability of the Website or any network connected to the Website, or attempting to breach any security or authentication measures on the Website.
  • Tracing or seeking to trace any information on any other user or visitor to the Website.
  • Taking any action that imposes an unreasonable or disproportionately large load on the Website’s infrastructure, the Company’s systems or networks, or any other connected systems or networks.
  • Using any device, software, or routine to interfere with the proper functioning of the Website or any transaction conducted on the Website, or with any other person’s use of the Website.
  • Misrepresenting your identity or the origin of any message or transmission that you send to the Company through the Website, including forging headers or impersonating another person.
  • Using the Website to harvest or collect email addresses or other contact information in a manner that violates these Terms.
  • Using the Website in an unlawful manner or in a way that could damage, disparage, or negatively impact the Company.

INTELLECTUAL PROPERTY

All intellectual property rights on the Website belong to the Company or its licensors and are protected by applicable law and international copyright laws.

Unauthorized use of any displayed trademark, service mark, or logo is a violation of applicable trademark laws and prevailing international intellectual property laws.

You may not use or reproduce any part of the Website or the materials contained within it in any manner without obtaining the Company’s prior written permission. Any materials that appear on this Website include restrictions on downloading such materials for purposes other than personal use, with a prohibition on republication, retransmission, reproduction, or other use of the licensed material.

Downloading, copying, or reproducing any materials provided by the Company to any other server, hard drive, or location for the purpose of reproduction or redistribution is strictly prohibited, without limitation. Any attempt to do so is considered a violation of the Terms and of the rights of the Company and/or other copyright owners. If you breach this restriction, you may be subject to legal action.

LIABILITY AND WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES, EMPLOYEES, CONTRACTORS, LICENSORS, AND BUSINESS PARTNERS (COLLECTIVELY, THE “RELATED PARTIES”) DISCLAIM ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND FURTHER DISCLAIM ALL LOSSES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE SITE AND/OR THE SERVICES, EVEN IF WE AND/OR THE RELATED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, IN NO CASE SHALL THE LIABILITY OF THE COMPANY OR ANY OF THE RELATED PARTIES EXCEED THE GREATER OF EUR 200 OR THE AMOUNT THAT YOU PAID TO US DURING THE TWO (2) MONTHS PRIOR TO THE TIME THE CAUSE OF ACTION AROSE.

THE SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH, OR THE PERFORMANCE OF, THE SITE OR THE SERVICES.

YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. THE USE OF THE SITE AND/OR THE SERVICES IS AT YOUR OWN RISK. WE DO NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SITE AND/OR THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SITE OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Because some states or jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimer may not apply to you.

MISCELLANEOUS

These Terms are governed by the laws of Ukraine. Any disputes shall be resolved by the competent courts of Ukraine.

You agree to indemnify, defend, and hold the Company and the Related Parties harmless from any and all claims, demands, damages, or other losses, including reasonable attorneys’ fees, resulting from or arising out of your use of the Site and Services or any breach by you of these Terms or any other policies that we may issue from time to time for the use of the Site and/or Services.

We may assign these Terms, in whole or in part, to any person or entity at any time, with or without your consent. You may not assign the Terms without our prior written consent.

If any part of these Terms is determined to be invalid or unenforceable, that portion shall be severed, and the remainder of the Terms shall remain in full force and effect.

Failure or delay by the Company to enforce compliance with the Terms does not constitute a waiver of these Terms.

All notices in connection with these Terms shall be sent to: support@seeklab.ai.